MKS Equine - Flex Boots Australia

Return and Refund Policy

Last updated: January 2021

Firstly, please contact us via email info@flexhoofbootsaustralia.com or +61 400128168 to communicate your issue.

Items are able to be returned for a refund or exchanged – provided they are clean and as new and within 14 days of the receipt of the goods. For items with dirt or signs of wear, a re-stocking fee will be deducted.

If a return/exchange/refund is required, please supply photos of the boots on the horse so that we can ascertain the best course of action. Goods returned without prior communication are not accepted for refunds.

Please make sure the hooves are well cleaned out with a wire brush and dried, and a towel placed on the ground to avoid marking the boots when taking photos. These can be emailed to info@flexhoofbootsaustralia.com.

In the case of a material fault, please supply photos of the problem via email.

MKS Equine - Flex Hoof Boots Australia

Minna Sarkkinen

Call: 0400 128 168

Email: info@flexhoofbootsaustralia.com

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