Shipping is charged depending on the order volume. You are able to view exact shipping charges on checkout before purchasing, but this table gives you an idea of costs:
If you order these items:
cost will be:
Washers and rivets, or
One pair of gaiters, pads or back straps
More than one pair of gaiters,
pads or back straps, or
One boot, or
One pair of fitting shells
$9.20 One pair of boots $12.45 Two pairs of boots $15.75 Three pairs of boots $25.95
If you are planning on ordering more than three pairs of boots at one time, please contact us for a shipping quote first before placing an order.
For returns, please contact us first to communicate your issue. Goods returned without prior communication are not accepted for refunds.
Items are able to be returned for a refund or exchanged – provided they are clean and as new and within 14 days of the receipt of the goods. For items with dirt or signs of wear, a re-stocking fee will be deducted.
If a return/exchange/refund is required, please supply photos of the boots on the horse so that we can ascertain the best course of action. You can find our full returns and refunds policy on our website.