The Flex Boot has five ball rivets attached as part of the fastening system; the TPU gaiter that goes around the pastern has one ball rivet at the front for fastening the TPU gaiter strap, and there are two ball rivets on each side of the boot for the back strap to attach to.
The ball rivets are secured with screws on the inside of the boot, with washers in between each rivet and screw. We recommend that you check the rivets on your new product before first use
and then at regular intervals to make sure they remain tight. You can use a thread locking glue to ensure the rivets stay closed.
If your horse has a narrow gait and brushes against the ball rivets, we recommend that you swap the inside ball rivets to flat rivets.
Ball rivets are one-size-fits-all and come as part of the standard Flex Boot set when you
purchase a boot. You can also purchase ball rivets separately as a replacement part.
Flex Ball Rivets- sold in a packet of 5
Shipping is charged depending on the order volume. You are able to view exact shipping charges on checkout before purchasing, but this table gives you an idea of costs:
If you order these items:
cost will be:
Washers and rivets, or
One pair of gaiters, pads or back straps
More than one pair of gaiters,
pads or back straps, or
One boot, or
One pair of fitting shells
$9.55 One pair of boots $12.75 Two pairs of boots $16.30 Three pairs of boots $19.65
If you are planning on ordering more than three pairs of boots at one time, please contact us for a shipping quote first before placing an order.
For returns, please contact us first to communicate your issue. Goods returned without prior communication are not accepted for refunds.
Items are able to be returned for a refund or exchanged – provided they are clean and as new and within 14 days of the receipt of the goods. For items with dirt or signs of wear, a re-stocking fee will be deducted.
If a return/exchange/refund is required, please supply photos of the boots on the horse so that we can ascertain the best course of action. You can find our full returns and refunds policy on our website.